RimbraDocs

Verify a sending domain

Prove you own the domain so inboxes trust your mail and it lands outside spam.

Add your domain

  1. 1Open Emails → Domains and choose Add domain.
  2. 2Enter the domain you send from, like yourcompany.com.
  3. 3The domain page lists the records to add. Click a name or value to copy it.
  4. 4Add each record where the domain’s DNS is managed.
  5. 5Leave the page open or come back later. It re-checks every 20 seconds and shows Verified when DKIM is found.

The records

Use the exact values shown on your domain page. The DKIM key is unique to your domain.

RecordTypeNameWhy
DKIMTXTsb._domainkeyRequired. Signs each email so inboxes know it is really from you
Return pathMXmailBounces come back to your domain
Return path SPFTXTmailRemoves the “via” label in Gmail
DMARCTXT_dmarcRecommended. Protects your domain from spoofing

Which addresses can send

Once a domain is verified, any address at it can send, such as hello@, receipts@ or no-reply@yourcompany.com. Addresses at domains you haven’t verified are rejected.

Tips

  • On Cloudflare, keep every email record on DNS only (grey cloud).
  • A name can only have one SPF record. If you already have one, merge them into a single record.
  • Some registrars add your domain to the name automatically. If so, enter sb._domainkey, not sb._domainkey.yourcompany.com.